Since 1996, iHerb has been on a mission to provide the best overall value for healthy products to our customers. We’ve done this by using our advanced e-commerce platform, plus four state-of-the-art warehouses in California, Kentucky, Pennsylvania, and Illinois, to ensure our customers receive the best quality, price and convenience! Our vision is to be the dominant health and wellness brand globally and to provide the best value for natural products.
150 countries we ship to
1K employees and still growing
20+ years of experience
6 offices around the global
30K products for sale on our site
At iHerb, We…
DEVELOP AND HIRE THE BEST
Our success comes from our development of each individual to their full potential, and beyond. We continuously raise the bar with each new hire and promotion and we make investments for a long-term organization.
DELIGHT OUR CUSTOMER
We start with our Customer, and work backwards to guide our actions. We focus on earning our Customer’s long-term trust, recognizing that it is hard to gain and easy to lose.
ARE PASSIONATE OWNERS
We act on behalf of the entire company at iHerb. We dive deep to the smallest meaningful detail as necessary by thinking like long-term owners.
COMMIT, EVEN IF WE DISAGREE
We respectfully challenge each other to earn the responsibility of our actions. We recognize that disagreements can exist, but wholly commit to a decision once it has been made.
ACT WITH URGENCY
Speed matters to our business and to our Customers. We have strong bias for action and take calculated risks to move with urgency on behalf of our business and our Customers.
We are problem solvers across every aspect of our business. We continuously make improvements to offer the best selection, the best value, and the most convenient experience to our Customers.
FOCUS AND SIMPLIFY
We focus on our top priorities and simplify our actions. Complexity is the enemy of our speed, scalability, and Customer convenience.
Success comes from lessons learned. We are self-critical and honest about our mistakes. We value the hard lessons learned from failures to relentlessly improve our path to long-term success.
ARE NOT WASTEFUL
We are resourceful and find ways to do more with less. We save long-term dollars tomorrow rather than cut short term pennies today.